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Microsoft Dynamics CRM Training

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Microsoft Dynamics CRM Online Training

Most of the software professionals including freshers are aspiring for Microsoft Dynamics CRM tutorial or course because of its huge demand in the software market & industry.

Every candidate will get his/her Microsoft Dynamics CRM certification after going through the Microsoft Dynamics CRM Online course & training.

We are capable of providing online corporate training courses via our real-time facility & well-trained software specialists.

People aspiring to get Microsoft Dynamics certification approach us from all over the world starting from India, UK, USA, Australia, Canada, Singapore, UAE, Malaysia & many more.

Our Microsoft Dynamics training includes online classroom training, corporate training & job support training.

Course Overview

Microsoft Dynamics CRM is a software program for customer relationship management developed by Microsoft.

Its center of attention is on sales, marketing, and other service-oriented sectors, but Microsoft has been marketing Dynamics CRM as a CRM platform and has been encouraging partners to use its once proprietary, now Open Source based framework to change it.

Microsoft Dynamics training will help certified professionals to drive the sales productivity and marketing effectiveness for running the business, handle the whole customer support chain and provide social insights, business intelligence, and tons of other out-of-the-box functions and features.

Microsoft Dynamics CRM also provides inclusive mobile support for using CRM applications on mobiles and tablets.

Microsoft Dynamics CRM is a software application based client-server like Microsoft SharePoint. Clients & customers get the right of entry into Dynamics CRM either by utilizing a browser or by a thick client plug-in to Microsoft Outlook.

Accessing CRM

Now here are some of the best options to access Microsoft Dynamic CRM, are as follows:-

  • Browser.
  • Mobile & tablets.
  • Outlook.

Furthermore, the Dynamics CRM assists Microsoft Dynamics CRM developer familiar with the developer technologies of Microsoft to figure out how to change and extend Microsoft Dynamics CRM.   

This course covers core subjects like:-

  • Existing capabilities of Dynamics CRM.
  • CRM Application Modules
  • Key entities
  • Platform
  • Deployment types.
  • Authentication.

Advantages of Microsoft dynamics certification

Now here are some of the remarkable benefits of Microsoft Dynamics certification, are as follows:-

  • Microsoft Dynamics CRM certification enhances the professional credibility of all such certified professionals.
  • The Microsoft Dynamics CRM tutorial expands the knowledge and skills of young aspirants & professionals preparing you for more job responsibilities.
  • Microsoft Dynamics certification serves as a portable proof of ability.
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Course curriculum / Syllabus

Microsoft Elements CRM Modules
  • Microsoft Elements CRM Client Interface
  • CRM 2011 Basics
  • Microsoft Elements CRM in Your Organization
  • Customer Records
  • Record Possession and Assignment
  • Using Exercises to follow Client Interactions
  • Finding and Keeping up Your Data
  • Using Copy Detection
  • Subject Tree in CRM 2011
  • Microsoft Elements CRM for Microsoft Office Outlook
  • Microsoft Elements CRM 2011 and Outlook Integration
  • Record the executives in the Viewpoint client
  • Use CRM 2011 for Outlook E-mail the board
  • Multiple Perspectives and Contingent Formatting
  • Creating Mail Union Documents
  • How to use CRM 2011 for Viewpoint with Disconnected Access
Introduction to Deals Management
  • Overview of the Business Procedure in Microsoft Elements CRM
  • Core Records in the Business Process
  • Tracking Contenders and Overseeing Deals Literature
  • Working with Leads
  • Working with Opportunities
  • Sales Procedures, Work processes and Dialogs
  • Sales Request Processing
  • The Microsoft Elements CRM Deals Request Process
  • Opportunities, Statements, and the Business Process
  • Working with Orders
  • Working with Invoices
  • Introduction to Showcasing Automation
  • Benefits of Shut Circle Marketing
  • Creating and Utilizing Showcasing Lists
  • Marketing Efforts and Brisk Campaigns
  • Concept of Quick Campaigns
Introduction to Showcasing Campaigns
  • Creating a Showcasing Campaign
  • Creating and Utilizing Effort Templates
  • Process of Importing Leads
  • About the Trainer

Microsoft Dynamics CRM Training FAQ’s:

1.What is Microsoft Dynamics?

Microsoft Dynamics is a customer relationship management software tool developed & designed by Microsoft.

2.What is the role of a Microsoft Dynamics CRM developer?

- The role of Microsoft Dynamics CRM developer is to install Microsoft Dynamics CRM Solutions by collaborating with other software professionals along with developing & maintaining a platform roadmap.

3.What kind of products Microsoft Dynamics offers?

Microsoft Dynamics offers two types of products as given below:-

  • CRM Online
  • CRM On-Premise

4.What is Microsoft Dynamics ERP?

Students who don’t know, Microsoft Dynamics ERP is all about a line of enterprise resource planning (ERP) and customer relationship management software applications

5.What are the ERP products of Microsoft Dynamics?

The major ERP products of Microsoft Dynamics are Dynamics AX, Dynamics GP, Dynamix SL, and Dynamics NAV for various business purposes & levels.

6.What is Microsoft Dynamics nav?

Microsoft Dynamics NAV is a product of the Microsoft Dynamics family & this app helps with finance, manufacturing & customer relationship management

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Mock projects

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